Terms and Conditions

terms of trade


No claims considered after installation. It is the purchaser’s responsibility to ensure enough tiles are ordered to complete the area. We cannot guarantee further supply of the same batch / product furthermore quantities calculated by Brymac Tiles Ltd from plans or measurements given are our best estimate only and must be verified by an onsite measurement before tiling commences. Returns –Please order quantities carefully as normally stocked items attract a 20% return fee. Ordered in items will attract $100 freight charge plus a  25% handling fee. We will credit only full, unopened boxes returned within 14 days of purchase and must be accompanied with the original tax invoice. No refund available on overseas “indent" orders or SALE items. Internet banking please include quote or sales order number as the reference.


Privacy Statement

  • Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!
  • Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.
  • Multiple Payment Methods: If for any reason you do not feel safe entering your credit card information on our site, please feel free to fax, mail or post your order to us.
  • Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.